Right of withdrawal
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:
You have the right to withdraw from this contract within thirty days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must inform us ( EDDA Stoneware, Attn. Anna & Bernhard Steiner, Weidachstrasse 4, D-87538 Obermaiselstein ) by means of a clear statement (e.g. a letter sent by post or email). inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires. Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must deliver the goods to us or to ( EDDA Stoneware, Attn. Anna & Bernhard Steiner, Weidachstrasse 4, D- ) immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. 87538 Obermaiselstein ) to be returned or handed over. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
General information
1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not send the goods back to us carriage paid.
3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
Cancellation form
If you want to cancel the contract, please fill out this form and send it back.
EDDA Stoneware
e.g. Attention: Anna & Bernhard Steiner
Weidachstrasse 4
D-87538 Obermaiselstein
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of the consumer(s)
______________________________________________________
Address of the consumer(s)
______________________________________________________
Signature of the consumer(s) (only for paper notification)
_________________________
Date
(*) Delete what is not applicable
